Shipping policy

Last updated: September, 2025

Processing Times
Orders are typically processed within 1–2 business days after purchase. You’ll receive an email confirmation with tracking information once your order has shipped. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Options
We currently ship within the United States using USPS. At checkout, you can select:

• USPS Ground (5–8 business days) — Standard shipping included with your order.

• USPS Express (2 business days) — Available for an additional charge.

Shipping Rates
Shipping rates are calculated at checkout. Express shipping charges will be displayed before you complete your purchase.

Delivery Estimates
Delivery times are estimates provided by USPS and may vary due to factors outside our control, such as weather, carrier delays, or peak holiday periods.

Order Tracking
Once your order ships, you’ll receive an email with tracking details so you can monitor the delivery status.

Shipping Restrictions
At this time, we do not ship internationally. Orders can only be delivered within the United States. We do not ship to P.O. boxes for express shipments.

Questions
If you have any questions about your shipment, email us at info@collectorsgene.com.